Privacy Policy

Your privacy is important to us. Helios Holistic is committed to protecting your personal information and complying with all applicable privacy laws and regulations. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, https://www.heliosholistic.com, and any other websites, forms, or digital services we own or operate.

Effective Date: 22 April 2025

Information We Collect

We collect personal information in two ways:

Information you voluntarily provide when you sign up for emails, download resources, enter giveaways, complete forms or surveys, or contact us.
Information automatically collected through your device when you access our website.

Log Data

When you visit our website, our servers may automatically collect standard information provided by your web browser, including:

Internet Protocol (IP) address
Browser type and version
Pages visited
Date and time of visit
Time spent on pages
Referring website
Technical data related to site performance or errors

This data may not identify you directly on its own, but it may be combined with other information to improve website functionality and user experience.

Personal Information

We may collect personal information including, but not limited to:

Name
Email address

We only collect personal information that is reasonably necessary to provide our services, resources, and communications.

How We Use Your Information

We may collect, hold, use, and disclose personal information for the following purposes:

To deliver resources, guides, downloads, or freebies you request
To send newsletters, educational content, and promotional emails
To administer giveaways, contests, or promotions
To communicate with you and respond to inquiries
To improve our website, offerings, and user experience
To conduct internal research and analytics
To comply with legal, accounting, or regulatory obligations

We will not process your personal information in a way that is incompatible with these purposes.

Email Communications & Marketing

If you choose to join our email list, you may receive wellness-related content, updates, offers, or announcements from Helios Holistic. You can unsubscribe at any time by clicking the "unsubscribe" link included in our emails or by contacting us directly.

We comply with applicable email marketing laws, including the CAN-SPAM Act.

Third-Party Services & Platforms

We may use trusted third-party service providers to help operate our business and website, including:

Website hosting and management platforms
Email marketing and communication services
Analytics and performance tracking tools (e.g., website traffic analysis)
Affiliate and referral tracking platforms

These third parties may collect or process data on our behalf and are required to safeguard your information in accordance with their own privacy policies.

Affiliate Disclosure

Our website may contain affiliate links. If you click an affiliate link and make a purchase, Helios Holistic may earn a small commission at no additional cost to you. Affiliate partners may use cookies or similar tracking technologies to record purchases.

Cookies & Tracking Technologies

We use cookies and similar technologies to collect information about your activity on our website. Cookies help us:

Understand how visitors use our site
Improve site functionality and content
Provide a better user experience

You may choose to disable cookies through your browser settings, though doing so may affect certain website features.

Security of Your Personal Information

We take reasonable steps to protect your personal information using commercially acceptable security measures to prevent loss, theft, unauthorized access, disclosure, copying, or modification.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

When personal information is no longer needed, we will delete it or anonymize it where appropriate.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

International Data Transfers

Your personal information may be stored or processed in locations where we or our service providers maintain facilities. These locations may have different data protection laws than your jurisdiction. We take reasonable steps to ensure your information is protected in accordance with this Privacy Policy.

Your Rights & Choices

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or outdated information
Withdraw consent for marketing communications
Request deletion of your personal information, subject to legal obligations

We will not discriminate against you for exercising your privacy rights. We may request verification of your identity before processing certain requests.

Depending on your location, you may have additional rights under applicable privacy laws.

Health & Wellness Disclaimer

Information shared through this website, contact forms, surveys, or email communications is not considered protected health information (PHI) under HIPAA. Helios Holistic does not store medical records or provide medical advice through this website.

External Links

Our website may link to external websites that are not operated by us. We are not responsible for the content or privacy practices of third-party sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Updates will be posted on this page with a revised effective date.

If required by law, we will provide notice or obtain consent for material changes.

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Vienna Alexiou
Helios Holistic

1235 East Blvd, Ste E 2161

Charlotte, NC 28203
Email: info@helisoholistic.com